Chubb Community Care has won a major contract to provide a monitored warden call solution to protect residents at Stuart Court, a sheltered housing accommodation owned and managed by the Church of England Pensions Board.
Chubb Community Care will provide around the clock monitoring for 35 residents – many of whom are retired clergy or immediate family – in 29 flats in Stuart Court in Kibworth, Leicestershire.
Residents who need emergency assistance during the day (between 8-00 am and 8-00pm) simply trigger the alarm by pulling a pull cord in any room of their flats or by using a wrist pendant. This alarm is received and responded to by an on-site support worker carrying a hand-held device.
Outside of these hours, the alarm is received and managed by operators within Chubb’s dedicated Alarm Receiving Centre. They assess the nature of the emergency and respond appropriately, if necessary, by calling the emergency services.
Chubb was selected from three warden call system providers for the installation.
“Chubb’s monitoring centre team came on-site to demonstrate the system to the residents so that they had immediate peace of mind,” said Bob White, the Church of England Pensions Board home manager at Stuart Court. “Chubb installed the system with minimum disruption to residents and staff.”