CQC tough action heralds an increase in registered managers

The Care Quality Commission has secured a 57 per cent increase in the number of new registered managers across 2439 health and social care services targeted in a six-month project.

The project, which ran from November 2013 to April 2014, aimed to improve the high number of locations operating without a registered manager in place for the longest periods of time. This was in addition to reviews carried out by CQC inspectors at locations across the whole of England.

Based on project figures, 1395 out of those locations now have a registered manager in place. A further 470 (20 per cent) manager applications have been submitted to CQC for approval.

CQC also used enforcement powers across 590 locations that failed to appoint or submit an application for a registered manager. A high proportion responded without the need for the regulator to take further action but 42 per cent have paid a Fixed Penalty Notice. CQC will continue to work with providers to ensure all health and adult social care services that are required to have registered managers fill these positions.

  Andrea Sutcliffe, chief inspector of Adult Social Care  said: “This is really positive news for people who are using services and I am very encouraged that providers have responded to our challenge and taken steps to ensure that registered managers are in post.

“We know the role of the registered manager is an important one in making a difference to people’s experiences of care. They are vital in helping to make sure people receive services that are safe, effective, caring, responsive and well-led.

"As part of our new approach to changing the way we inspect and regulate adult social care that we’re currently consulting on, we are proposing that any location providing adult social care services will not be able to achieve a rating higher than ‘requires improvement’ if it has been without a registered manager (where one is required) for more than 6 months without reasonable justification.”

 

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