Islington’s Lennox House ‘Inadequate’

An Islington care home run by Care UK has been rated as Inadequate by the Care Quality Commission.

Lennox House in Durham Road provides residential care and nursing care for up to 87 older men and women in purpose built accommodation. Following the unannounced inspection in January 2017, it has been rated as Inadequate for being safe and well-led. It is rated Requires Improvement for being effective, caring and responsive. 

During the most recent inspection CQC found that there was no registered manager in place, as required by law, medicines were not managed safely, and there was insufficient effort being made to engage and stimulate people, including people who remained in their rooms. The CQC also found the service was not well led.

The service is now in special measures and if not enough improvement is made CQC will take action in line with enforcement procedures to begin the process of preventing Care UK from operating the service.


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