Corks have been popping at Nunthorpe Oaks Care Home in Nunthorpe, Middlesbrough, as residents and staff celebrate achieving an ‘Outstanding’ rating from the Care Quality Commission.
The CQC commended the ‘exceptionally personalised way’ that care and support is provided at the home, which is part of the Embrace Group. The residents themselves expressed their delight with the team at Nunthorpe Oaks, with one stating: “I couldn’t be happier. All the staff generate so much fun and laughter.” That was reflected in the complimentary feedback from relatives of residents.
Jenny Stubbs, manager at Nunthorpe Oaks, said: “We are all so immensely proud of each other for achieving this fantastic result. Everyone in the team puts their all into their work every single day to ensure we give our residents the very best we possibly can, and it is incredibly touching to receive such an amazing response.
“Here at Nunthorpe Oaks we genuinely feel like the residents are our family, and so we are glad that they feel comfortable and happy here.”