Milton Keynes care home is rated Outstanding

The Care Quality Commission has found the quality of care provided by Waterhall Care Centre in Bletchley, Milton Keynes, to be Outstanding overall following an inspection in February.

Waterhall Care Centre is a 56 bed purpose built care home that offers permanent care in a residential setting for those with nursing, residential or dementia care needs. 

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care.

Rob Assall-Marsden, CQC’s Head of Inspection for Adult Social Care in the central region said: “Our inspection team were really impressed by the level of care and support offered at Waterhall Care Centre. People were supported by very kind, caring and compassionate staff that often went the extra mile to provide people with excellent, high quality care. 

“This high standard of care enhanced people’s quality of life and wellbeing. The whole staff team were extremely passionate about providing people with support that was based on their individual needs, goals and aspirations.”

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