5,000 people turned away from care due to staff shortages

Approximately 5,000 people have been turned away from care services in the past month and a half due to staff shortages, a survey by the National Care Forum has found.

The Stark Reality of the Care Workforce found that two-thirds (67%) of the 340 managers surveyed said they have either limited or stopped admissions. Managers responding to the survey said that average staff vacancies running at 17 per cent were insufficient to deliver standards of care.

The NCF has called on Government to make five investments in the social care workforce:

  • Pay a retention bonus  
  • Fund a pay increase  
  • Add care workers to the Shortage Occupation List  
  • Create a dedicated workforce fund ​to support staff wellbeing  
  • Delay the implementation of mandatory vaccinations in care homes.

Vic Rayner OBE, NCF CEO said: “These findings make uncomfortable reading. The significance of this data means that people are not being discharged from hospital when they need to, to continue care and treatment at home or in residential care settings. And providers are having to make very difficult decisions about who they can support. This cannot continue – it has to stop now.”

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