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AI on one in four care home providers’ shopping lists

More than one in four care providers plan to invest in AI this year, a new report by software supplier Sona reveals

Digital Investment in Social Care concludes there is more widespread awareness of this technology. A similar proportion are looking to invest in assistive technologies, spurred on by the advent of new technologies such as ChatGPT.

The report finds growing willingness to engage in governmental digitalisation targets of 80 per cent digitised by the end of 2024.

Over half of providers plan to increase their technology spend this year, driven by the desire for operational efficiencies and higher care standards. Key functionalities for digitisation include care planning, rostering, and MAR.

However, constraints on budget, expertise and interoperability of existing systems remain key concerns.

The report also finds that only one in four providers have accessed the government’s Digitising Social Care fund


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