Anchor Hanover’s Abbeywood care home in Ash Vale, near Guildford, in Surrey (pictured) is the top scoring care home in the country in the Your Care Rating 2018-19 Residents’ Survey.
According to the annual survey, care home residents and their families are most satisfied with aspects relating to “quality of life”
This year, the survey has yielded the highest Your Care rating scores to date from residents as well as family and friends, indicating increasing satisfaction with care.
For residents, homes in Warwickshire, including Coventry, are said to offer the best care, compared to other regions, whereas for family and friends of residents, the best care is delivered in North Yorkshire.
The 2018-19 Your Care Rating survey, conducted by independent market research organisation Ipsos MORI, captures the views of nearly 18,000 residents of more than 500 care homes, as well as their friends and family. After Warwickshire and Coventry, homes in Birmingham and the Black Country are best for care, residents say.
Whereas for family members and friends, the South Coast is next best for care, after North Yorkshire, including York.
At individual home level, taking the number two spot after Anchor’s Abbeywood home is Methodist Homes’ Cedar Lawn care home in Stratford-upon-Avon, followed by Methodist Homes’ Willesden Court in North London and NorseCare’s Linden Court in Thetford, South Norfolk.
In the Family and Friends’ Survey, Borovere Residential Home in Alton, Hampshire (Greensleeves Homes Trust) was voted top, followed by Methodist Homes’ Maple Leaf House in Ripley, Derbyshire and Greensleeves Homes Trust’s Torkington House in Acton.
Anchor Hanover chief executive Jane Ashcroft said: “Anchor Hanover as an organisation has performed above the national average again. Every year since 2013, we’ve seen our results improve and this year we are 17 points above the national average.
Further information on the survey is available from Your Care Rating.