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Care England calls for more proactive and proportionate improvement

Care England has called on the CQC to take a more proactive and proportionate role in improvement, as part of the CQC’s proposed revamp of regulation.

The care body’s response is to the CQC consultation on its new five-year regulatory strategy, which closes at 5pm today (Thursday 4 March).

Professor Martin Green OBE, chief executive of Care England, said: “Care England supports the general direction of the strategy. The regulatory model of a single provider service model which the CQC was established to deliver in 2009 must now change in line with the significant shifts in demography and epidemiology. The Covid-19 pandemic has accelerated change across health and social care and brought new pressures onto the system which must be managed.”

Also forming part of Care England’s response is the need to:

  • involve people in a meaningful way
  • address inequalities within the health and social care system
  • balance safety and independence
  • drive improvement within commissioning practice
  • manage continuous quality assessment through targeted and focused inspections
  • use technology and maximise local relationships.

Martin Green continued: “We hope the CQC has learnt lessons from their response to the pandemic. We must now see some tangible next steps.”


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