Care England has published a guide to cyber security for care homes.
The guide, produced in association with the Care Provider Alliance, the NHS Digital Social Care Programme and the National Cyber Security Centre, provides the following advice:
- Install the latest software and app updates
- Run up-to-date anti-virus software
- Use strong passwords
- Delete suspicious emails and avoid clicking on unknown attachments or links
- Back up your data
- Train your staff to be cyber aware
- Manage security relationships with suppliers and partner
The guide explains that the impact of a cyber breach or attack can be huge and costly: there’s the time lost through having to fix your website or systems, the potential loss of customers, damage to your reputation and all the other potential consequences of a hacker getting their hands on your data.
According to the Department for Digital, Culture, Media and Sport’s Cyber Breaches Survey 2019, 32 per cent of businesses and 22 per cent of charities have identiﬁed breaches or attacks. Among these organisations, the most common types of breaches or attacks are:
- Phishing (scam) emails (80 per cent of businesses and 81 per cent of charities who experience breaches or attacks)
- Others impersonating their organisation online (28/20 per cent)
- Viruses or other malware, including ransomware (27/18 per cent).