The CQC response to its five year strategy consultation has good intentions but is light on detail.
They discuss the four major themes outlined by CQC:
- Ensuring regulation is driven by what people expect and need from care services
- Being smarter in how it regulates
- Promoting a safety culture
- Playing an active role in improving care services
“As a provider we welcome any strategy that is focused on continuous improvement and tackles inequalities,” said Allen. “One of our concerns is that there is little reference to commissioners in the strategy and we would want them fully involved in the process.”
In addition Care Ideals’ Beattie called the response to the consultation “aspirational” but said this is not enough.
“The strategy has got to be something that works in practice,” he said. “If you do not have defined goals, targets and deadlines you run the risk of nothing or very little being achieved.”
Neil Grant said it is unclear whether CQC has listened to care providers’ concerns.
“There is no real indication that CQC has responded to what people who contributed to the consultation said. It could be they are going to go away and have focus groups and call people in from representative bodies and from providers and then flesh out the detail.”
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