Care Home Management

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UK Care Home News

Person writing on notepad | Professional Care Home Advice

Are your contracts on the right side of consumer law?

However a care home is funded it must follow consumer law.

Contracts must be equitable and balanced and clearly define what services a resident is entitled too.

According to trading standards and consumer protection legislation consultants Business Companion, any change in terms must be communicated plainly and transparently.

If a care home is taken to court the judgement will take into account the health of residents.

Here are some top tips from Business Companion:

  • Be clear with no ambiguity
  • Have valid reasons for changing terms or services
  • Confirm any changes in advance and in writing
  • Explain the rights of the resident.

You can read the full article in our latest issue here.


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