CCTV leads to ‘care improvements’

Care homes using innovative camera surveillance technology have reported a significant increase in occupancy and improvement in care standards.

Increased occupancy, sustained improvements in care delivery, declining agency expenditure and on average a 24% reduction in safeguarding events are key results 18 months after Care Protect introduced ‘untoward events based’ monitoring to the care sector.

A Birmingham care home with 12 vacancies before the Care Protect system was installed now averages just two, and has moved from being rated as ‘requires improvement’ to ‘good’ by the Care Quality Commission.

Another home, in the south of England, had 10 empty beds and an embargo imposed on admissions.  Twelve months later it is full, with all beds occupied.  A Northern Ireland home has increased it occupancy by six since embracing camera surveillance.

Independent research carried out by onepoll, on behalf of Care Protect, showed that two-thirds of people would be more likely to choose a care home for a family member if independently monitored surveillance cameras were in place. This is supported by a number of other independent polls.

Care Protect combines the use of the latest camera and secure cloud technology with monitoring undertaken by its team of highly experienced independent experts. With the prior consent of residents and relatives/next of kin or consent following a best interest’s assessment, the system helps to safeguard and protect adults and children in health and social care settings. 

Ben Wilson, business development director at Care Protect, said:  “We applaud the care homes providers who have decided openness and transparency with all of their stakeholders is essential, if they are to retain the trust and confidence initially bestowed upon them when a resident is admitted.

“In the 21st century, technologies such as Care Protect allow for daily, independent, professional monitoring that assures families their decision to select a care home for their elderly parent was and continues to be the right choice.

“The results so far are hugely encouraging and demonstrate the very tangible benefits for forward-thinking care providers.

“After 30 years of no material change, perhaps systems like this can not only improve the quality of life for many thousands of vulnerable people, but also restore much needed credibility to the care sector.

“I sincerely hope that the success demonstrated by these homes will encourage others to explore the benefits, both financial and in terms of safeguarding residents and staff.”


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