Consumer Rights Act guidance available from the Care Provider Alliance

The Care Provider Alliance has produced further guidance to support care homes in their compliance with the Consumer Rights Act.

Care Homes will also need to review their resident contracts. The Care Provider Alliance has commissioned example clauses which are designed to demonstrate compliance with consumer law and the Competition and Market Authority’s Guidance in relation to residential care homes. These clauses cover annual fee increases, fee increases on change of circumstances, deposits, and fees after death and can be downloaded below:

General information is available to view.

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