Social care workers should pause the contact tracing on the NHS Covid-19 app when they are wearing medical grade PPE, such as a surgical mask.
Contact tracing can be paused on the app by sliding the contact tracing toggle on the home screen.
It is important to remember to turn contact tracing back on once you stop wearing PPE or leave the situation. You can set a reminder to turn contact tracing back on after a certain period of time.
You are still able to check into venues using an official NHS QR code poster even when contact tracing is paused. More information on this can be found here.