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Skills for Care updates Good and Outstanding care guide for members

Skills for Care and The Outstanding Society have updated the Good and Outstanding care guide, ahead of changes to Care Quality Commission (CQC) inspection changes which come into operation today.

The 300-page guide is shaped around the CQC new Single Assessment Framework, which begins today (21 November) in the south of England before expanding across the country by March.

The new Single Assessment Framework will see the biggest changes to inspection in almost a decade.

The guide shines a spotlight on the 34 new quality statements and offers tangible best practice and guidance. It covers:

  • how to involve people, your teams, and others in preparing for inspection
  • practical ways to gather evidence and showcase your service meets or exceeds CQC expectations;
  • insight into CQC ratings and what sets different services apart
  • access to 34 downloadable recommendation checklists shaped around each Quality Statement.

The Outstanding Society executive director Zoe Fry said: “The CQC’s Single Assessment Framework will require all regulated providers across health and social care to gather more evidence. In preparing your service for inspection it’s important that you build confidence across your staff team.”

Fellow Outstanding Society Director, and Managing Director of the Close Care Home Sanjay Dhrona said: “What the CQC are looking for is evidence [of] impact on the quality of life for the person. So, explain what the change is, why was it needed, how we did it, and the impact.

The guide is available to Skills for Care Registered Managers Members.


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