CQC inspections to resume from the Summer

CQC has announced plans to return to carrying out inspections.

Inspections of services perceived as at higher risk are planned for the Summer, with a return to routine inspections of lower risk services in the Autumn, according to legal firm RadcliffesLeBrasseur.

CQC says that inspections will be focused on units where there have been high levels of concern raised, particularly where CQC has received an increased level of contact through their National Contact Centre, which allows concerns about care to be raised directly with the regulator.

During the period 2 March to 31 May 2020, CQC received 2,612 calls from social care staff, a 55 per cent increase on normal rate of notifications.

Common issues raised include: management of infection control, restrictions imposed on Mental Health Act patients (particularly in relation to confinement of patients to their rooms) and general quality of care concerns.

To prepare for resumed inspections, providers are advised to consider their usual inspection preparations (systems/evidence), eg: up to date audits, care plan reviews, training/plans for training, action on complaints.

A RLB laywer said:  If, because of the pressures and limits on staff resources over the period of the pandemic, [things] are not as complete as they should be, then it’s worth focusing on them now. There is no reason not to play catch up as soon as possible.”

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