Care Home Management

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Data protection quality mark of value to care home customers

Care home service users would value a data protection quality mark, a new report concludes.

It’s my information: Keep it safe records what people using care and support services know and think about how their information is stored and shared.

Older people (over 65) generally said they did not know what information their care services keep about them, or how it is used and looked after. Younger adults and carers were more knowledgeable.  

Most people said that they had not previously thought about or worried about the information their care service keeps about them. However, after thinking about the questions asked by the project, most people said that it was something that would influence their choice of care service in future.   

Michelle Corrigan added: “The Data Security and Protection Toolkit (DSPT) Certificate can easily show the standard they have met. We are also encouraging local authorities, charities and organisations that help people choose support services to add data protection arrangements as a key issue to consider.”

Another simple step that care providers can take is to review and actively share their privacy statement with people who draw on their services and their families. Digital Social Care has updated its template privacy policy.

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