Don’t forget the power of face-to-face training, says Edify

The power and effectiveness of face-to-face training is helping Edify Training buck the trend towards eLearning.

The Kent-based business works with care home providers across the UK and managing director Gary Hook says highly-interactive workshops deliver the return on investment needed when buying training.

“When it comes to areas such as people handling, infection control, food safety and first aid it is much more effective for learners to have a hands-on experience,” says Hook. “We want learners to go back to their care home more motivated to care, not just having picked up knowledge from a screen.”

He cites the example of the interactive infection control course where learners are shown how to effectively wash their hands.

Edify Training’s Gary Hook

“We get them to wash their hands as they would normally then the trainer will use techniques to disclose how their hands are not as clean as they might think they are. In a real-life situation this might mean an infection would spread,” he says. “Learners are then shown the correct way to wash their hands, such as taking at least 30 seconds, rotating their thumbs into the cups of their hands and making sure they go down to their wrists.”

One of his motivators for setting up the business in 2006 was that three of his grandparents entered the care system and he witnessed good and bad examples of care. “We want to train those with caring responsibilities to do so to the highest standards by providing training that attempts to put learners in the shoes of the people they are caring for.”

Edify Training’s advice to busy care home managers is to plan their training strategy early and commit to dates and times. “There is always flexibility, but it is good to have a spine of training in place to be compliant.  A care home can give us their staff numbers and job functions and we do the rest.”

Hook says there is more demand from care homes to link many of the different training courses with caring for residents with dementia.

Edify is also supporting clients that do want an eLearning element as part of their training package by providing videos of its courses taking place in a classroom setting with a question and answer element.


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