Care Home Management

The Care Home Decision Makers’ Magazine

Insight & Analysis

Train the trainer

By Chris Gowlett, managing director of CareTrainer, part of The Training Initiative Group Ltd

Having a skilled in-house trainer can be a game changer in care, enhancing the quality of the care you provide and giving you greater control over the quality of training your staff receive.

Train the Trainer basics
Train the Trainer courses are an excellent starting point for the development of internal trainers: they provide the groundwork in training methodologies, communication skills, and adult learning principles, essential for any budding trainer. Many companies offer subject specific Train the Trainer courses (eg, in first aid, moving people).

Level 3 Award in Education and Training
Once your trainers have a solid foundation, you can encourage them to pursue the Level 3 Award in Education and Training (RQF). This recognised teaching qualification is a step up, offering deeper insights into educational theory and practice. It covers a broader range of skills, including advanced planning, delivery, and assessment techniques. This qualification not only enhances their teaching capabilities but also adds credibility to your training programs.  

Managers’ input
Managers play a key role in fostering an environment where learning – and experimentation in learning methods – is valued and encouraged. Managers also have a role in monitoring the quality of the training you provide, whether through observation of the training delivered or through audit of improved outcomes in care quality and staff performance against key performance indicators (eg, average learner feedback score, observation results etc.)   


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