Features

Mind the gap!

Care providers are increasingly looking at their pay scales as they mind the gender pay gap, says social care writer Eleanore Robinson A gender pay gap exists in residential care….

The rise and rise of self-pay fees

By Eleanore RobinsonAs local authority care home fees remain frozen in many areas, the prices paid by self-funding residents are sharply rising year-on-year. According to analysis of LaingBuisson figures published…

Supporting staff through change

The administration of Four Seasons has some important lessons for staff managers. By CHM resident freelance journalist Eleanore Robinson With Four Seasons Health Care entering administration and then being put…

Snug as a bug…

Not in my laundry room, if you please, says John Middleton, managing director of  commercial laundry company JTM Service, who offers these top tips to an effective laundry service Clean…

Winning hearts in your local community

By CHM Online freelance journalist Eleanore Robinson Public perception of the quality of care services remains stubbornly low, despite the fact that the actual users of care services are generally…

Guidance for care homes on the use of lift door unlocking keys

By Nick Mellor, MD of the Lift and Escalator Industry Association (LEIA)  There have been several serious accidents, and at least one fatality, over the past few years involving opening…

Why older workers are the answer to social care’s recruitment crisis

New figures from the Office of National Statistics show that there are 866,000 potential workers between aged between 50 to 64 years old, just under half of whom have caring…

Not ‘just’ a care worker

Around half of care workers feel they are not treated as professionals by their employer and only a third feel their job is respected by the wider public, according to…

Social care: catching the investor’s eye

We are used to hearing about the challenges care home operators are facing in terms of frozen local authority fee rates, the recruitment crisis and lack of long-term Government strategy….

Opening doors for LGBT

By Eleanore Robinson Imagine entering a care home and being unable reveal your sexuality, talk about past relationships, and be scared of the prejudices of staff and fellow residents. This…

Watch out! There’s a volunteer about!

By Laura Barnsley, manager at MHA Willersley House Volunteering plays a crucial role in all MHA care homes. It has always been the culture and it always will be.  Let’s…

Making first impressions count

By Karen Banfield, contact centre director at customer contact service, Echo Managed Services Have you ever stopped to think about how effective you are at handling initial enquiries from prospective…

Face to face or online: training solutions for all

By CHM publishing editor Steve Hemsley Traditional face-to-face training allows learners to ask questions, network with others, physically participate in activities and receive live and appropriate feedback to build their…

Balanced decision-making in manual handling

By Carole Johnson, chartered physiotherapist and publications officer for the National Back Exchange A great deal has changed in manual handling in the past 25 years. Gone are the days…

The robots spearheading a care home technology revolution

By Eleanore Robinson It may sound like science fiction but it is increasingly becoming science fact – robots are now an integral part of the care home environment. As the…

How to secure care homes and their residents in the 21st century

The solution is wireless, user-friendly and already trusted in residences all over Europe Care homes present many unique security challenges. Above all, a residence needs to feel like an open,…

Helping self-funders make the right choices

The harsh financial climate is making some of the major players in the care home industry closely examine the finances of prospective residents. Are future residents rich enough to meet…

Franchising: could it work for care homes?

William Laing, looks at whether this model could solve some of residential care’s woes. Franchising works well in homecare. A prime example is Bluebird Care, which pioneered homecare franchising in…

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