Hallmark Care Homes launches Together Dementia strategy

Hallmark Care Homes has launched a new, three-year dementia care strategy at both Ty Enfys Care Home in Cardiff, and their recently opened, Chamberlain Court Care Home in Tunbridge Wells.

The strategy, which follows extensive consultation with 100 residents, 75 relatives and 100 team members, details the actions Hallmark Care Homes will undertake as part of their vision to be recognised as the leading provider of high-quality relationship-centred care for all residents by 2020 and will be supported by the creation of a number of specialist dementia care roles.

This includes a dementia strategy Lead, a Hallmark Care Homes’ dementia nurse in England and Wales, three peripatetic dementia trainers and a dementia care coordinator in larger homes.

Hallmark is also introducing an outstanding relationship centred home in dementia (ORCHID) award to recognise their homes which have successfully implemented the strategy.

To support the strategy new tools for recruitment, including an attitudes to dementia questionnaire have also been created to ensure that team members recruited have the compassion and sensitivity to care for someone living with dementia.

Included within this strategy will be extensive dementia training for new team members as part of their induction, which will extend to relatives and members of the local community as part of their commitment to become a dementia friendly organisation.

Avnish Goyal

Hallmark Care Homes, managing director, Avnish Goyal said: “2017 is a very exciting time for Hallmark Care Homes, with our 20th anniversary and the launch of our Together Dementia strategy, which will further enable our team members to deliver high-quality, relationship-centred dementia care to residents.

“We understand the importance of working with residents, relatives, team members, external professionals and the local community, which is why our strategy is called Together and it has been written in collaboration with representatives from all of these groups. This strategy will equip our team with the tools and confidence to enhance the quality of life of residents living with dementia and we are looking forward to the journey ahead.”



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