Healthwatch has challenged Government to make plans for a stable and varied care home market, with adequate staff provision, in its annual report for 2017-18.
The report, entitled: What matters most, also calls for the green paper on adult social care to make provisions for a social care system based on fair, affordable and transparent funding, charging and access thresholds.
In the report, the service user champion highlights that the public and people who work in social care need more support to be able to plan and make decisions about their care. New Healthwatch England chair Sir Robert Francis QC says that tens of thousands of people contact Healthwatch every year because they don’t know how to choose a care home, access funding or get the support they, or a loved one, needs to stay at home.“Research showed that most adults believe it will be free when they need it.”
Feedback about using care homes, home care and other social care services showed that people want services to:
- Provide good quality care all the time
- Meet their needs by planning care together
- Make information on social care assessments and funding widely available.