Housing & Care 21 has increased pay and introduced guaranteed hours contracts for carers in a bid to boost staff retention, encourage new recruits into the care profession and combat the industry’s crippling skills gap.
Care staff employed by the national provider of retirement housing and extra care housing can now expect a wage 10 per cent above the National Living Wage as well as guaranteed hours contracts for all normal hours. The company has also pledged to reduce use of agency staff to 30 per cent of total workforce.
Housing & Care 21 has called for other employers to improve pay and conditions for care staff in the UK. Chief operations officer Tony Tench said: “We have chosen to increase the hourly rate for our carers to reflect the value of the work that they do. Our residents tell us that the quality and continuity of their care staff is really important to them.”