Residents who are reluctant to use smart phones and tablets can communicate with their loved ones through their own television.
The service from Care Messenger enables residents to chat with their families, receive messages and share photographs and videos.
Residents can see and talk with their loved ones on the TV with the touch of a button. There is no need for any staff assistance.
In addition, managers can also use the system to send care home-related messages, such as details of menus and activities.
COVID-19 has emphasised the importance of helping residents to communicate. Care Messenger has partnered with global TV maker LG to help residents participate in the digital world.
Many smart phones and laptops are being donated to care homes but they are gathering dust. “Either residents do not want to use them or carers do not have time to show them how to use them,” said Care Messenger ceo Paul Slaughter.
Messages can be sent from the Care Messenger app on Google or Apple app stores or from the Care Messenger portal.
The system can be integrated with other technology such as door bells.
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