GHM Care has launched the latest version of its Nexus Care smart messaging platform so staff can receive alarm notifications from any nurse call system directly to their smartphone.
The platform integrates with other technologies so carers can also reduce the number of devices they carry to just a smartphone.
As people move into their elder years, their tolerance for noise and clutter in their environment diminishes.
Stratis Health, the US independent, non-profit organisation that leads collaboration and innovation in health care quality and patient safety, conducted a noise-reduction programme in an attempt to reduce falls. The results indicated that noise in the environment was the primary contributor to falls. In addition, no residents fell between 7:00 am and 10:00 am in facilities that had turned off all personal alarms during the night.
For those with dementia, alarms from unknown sources result in defensive responses, such as agitated behaviours, calling out, physical aggression, physical attempts to escape the stimulation, or shutting down and withdrawing from the stimulation.
Across the UK 280,000 people end up in A&E each year after a fall, costing the NHS £1.5bn.
Simon Hayler, director at GHM Care, says: “We were witnessing similar issues and feedback from many of the care homes we work with and so we developed a messaging solution specifically for the care sector.”
Many care home groups and individual homes are using the Nexus Care solution, so that staff no longer need to get to a wall mounted console when an alarm is triggered. The consoles can instead be silenced to create a much calmer environment for residents and visitors.
Nexus will connect to any existing nurse call system, regardless of its age and provides management teams with useful information such as response and clear times broken down by each carer, zone or building.
Hayler adds that many homes are restricting the use of overhead paging systems to make the building more home-like.
“Care home staff are faced with so many challenges including improving response times, communicating with family members and reacting to alarms from multiple devices. Nexus care is changing the way homes receive nurse call alerts, improving their response times and creating quieter and safer environments for everybody.”