A care home employee whose dedication to her residents extends way beyond her day job has scooped a prestigious Scottish Care Award.
Lorna Menzies, Home Administrator at Balhousie Coupar Angus, won the Ancillary and Support Staff category. She has worked at the Perthshire care home for five years and for the sector for 22 years.
Morag Shea, Home Manager at Balhousie Coupar Angus, said: “From doing weekly shopping for residents to personally engaging with relatives and finding creative ways to fundraise for our residents’ comfort fund, Lorna is so much more than a Home Administrator. She is the glue that holds the place together.
“Lorna believes the home isn’t a home to our residents, it’s their home, and she has instilled that in our culture. She has built amazing relationships with residents and their families, getting to know them from day one.”
Before joining Balhousie Coupar Angus, Lorna worked at another care home, in her home town of Blairgowrie. One of the residents from that home, whom she bonded with, moved to Balhousie Coupar Angus and Lorna joined the home shortly afterwards.
Lorna said: “I was overwhelmed and delighted. A big thank you to Morag for nominating me and everyone at Coupar Angus for making it happen. I have received some lovely messages and comments which mean so much to me.”