Low morale, burn out and anxiety stand out among COVID consequences

Low morale in adult social care, burn out and anxiety are among the consequences of COVID-19 for adult social care, the CQC has said in the first of a new series of COVID-19 insight documents.

The regulator for England highlights that care staff have felt undervalued compared with their healthcare counterparts, for example, on practical terms such as having priority access when shopping for their clients.

The report, which charts the incidence of infection and deaths from COVID-19 among care homes, also notes the increasing levels of distress among managers due to multiple deaths and financial worries. The report states: “The troubling financial reality for some providers is that they may now face a shortfall in people using their services due to increased deaths and not being able to admit new admissions.” Other concerns relate to the cost of PPE and insurance concerns.

The report finds that the North East has been the most affected by COVID-19 infection, with 47 per cent of homes reporting at least one case, followed by London (42 per cent) and the North West (41 per cent). As of week ending 10 May, around 36 per cent of care homes had been affected by COVID-19.

However, the highest proportion of COVID deaths is found in the South-East, where 19 per cent of deaths are due to the virus), followed by the North West (17 per cent) and Yorkshire & The Humber (11 per cent).  

The CQC says: “COVID-19 crisis has further highlighted the resilience and the vulnerability of the system. Good national and local systems matter more than ever.  Where providers are reporting pressures and challenges, we want to increase visibility and ask questions about what needs to happen to help alleviate them.”   

“This is very much a developing product – it will undoubtably change and evolve with future publications. We don’t have all the answers, but we want to share what we know to help find solutions  – because we are all now operating in an environment where the need to act quickly and collaboratively has never been more important.”    

  • Trauma Response Network has launched a free online service to staff impacted by the current coronavirus pandemic. To access the support visit traumaresponsenetwork.org
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