Managers urged to collaborate with new interim regulator chief, as Sutcliffe bids goodbye

In a final message to adult social care providers, Andrea Sutcliffe has thanked everyone working in adult social care.

The outgoing CQC chief inspector of adult social care said: “I leave my role in a better place than we were five years ago with increasing numbers of services rated as good and outstanding.” Her final message also includes a video from outstanding care home Wren Hall to demonstrate what a huge contribution team members can make.”

But despite the progress, there is uncertainty and challenge with some services struggling to maintain quality and others failing to improve. She said: “While demand is increasing and resources are tight, we still need to focus on providing safe, effective, compassionate, high-quality care. Whether you are providing direct support as a care worker, leading an organisation or any one of the hundreds of different roles we need to keep adult social care going.”

With this in mind, she urged care home team members to collaborate: “We have to continue to build relationships, coproduce with each other and people using services, their families and carers and work more closely with the health sector if we want to see adult social care improve.”

Leaving to take on the role of chief executive and registrar at the Nursing and Midwifery Council, Ms Sutcliffe hands over the reins of adult social care chief inspector to Debbie Westhead (pictured), who takes on the role in an interim capacity. For more on Debbie’s appointment, hear the brand new Care Home Management podcast.

She joins Care Home Management is wishing all our readers a lovely Christmas and a very Happy New Year if you are celebrating them.



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