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Care nurse laughing with senior woman | Nursing Home Information

NMC launches public nurse referral helpline

NMC has launched a dedicated referral helpline supporting members of the public to raise concerns about a nurse, midwife or nursing associate working in sectors including care homes.

Nursing regulator call handlers will guide people to give the correct information to make a referral quickly and safely.

The helpline complements existing resources including support for employers.

The number for the public helpline is 020 3307 6802.

The nursing regulator receives more than 5,000 referrals each year. In 2021-2022, 78 per cent of new concerns were closed at initial assessment.

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