No one could’ve predicted the devastating effects Coronavirus would have on care services across the globe.
Care homes have been put under more strain than they ever have before with such little government guidance, lack of PPE, difficult decisions round every corner, and no real information to assist with those decisions. As a result of this, person-centred care has suffered, as the main focus was simply keeping people healthy!
Despite cases of Covid-19 beginning to drop, it’s clear we’re not out of the woods yet, and now, care teams are considering how they can be better prepared for a second wave.
The pandemic has accelerated the need for change within social care, and digital transformation is that change.
It’s highlighted how incredibly important communication and coordination is within care. And although this may seem obvious, the majority of care services are not operating as efficiently as they could be.
Those who successfully managed outbreaks of the virus did so via a proactive approach to contact tracing, testing, and isolation measures – and they were able to respond so quickly because they had insight from electronic care records.
In a context where we are trying to minimise contact and the spread of infection, digital tools are making a world of difference. Digital platforms allow for the identification of symptoms, and for symptom presentation to be seamlessly made known across the whole care team. This is supporting teams in re-doing their rotas, so they sequence their contact with residents in order to minimise the likelihood of spread.
A good digital platform also supports the coordination of care teams to cater to the needs of each person, and most importantly, to ensure that life in a care home is still centred around each person receiving care.
Working digitally has been an invaluable infection control method for many, putting care services one step ahead in the fight against Covid-19 by allowing them to review the status of infection at the touch of a button.
Analysing data allows care teams to prepare, predict and act quickly in response to the virus, and this realisation has caused a surge in digital transformations taking place across the adult social care sector.
And while Coronavirus may be the catalyst for this surge, there’s no doubt that working digitally is going to change the future of care for the better.
Much of the way care services work is structured around ‘box ticking’ and protocols for CQC purposes. But working digitally provides the answer to a future where person-centred care will never need to be neglected in favour of ‘box ticking’. With everything recorded on-the-go, and data stored in a centralised location that is accessible by everyone, care teams will not only feel empowered to provide the best care possible, but it keeps both care teams and those they support safe.
For more information on how Nourish supports infection control, visit www.nourishcare.co.uk.