Care Home Management

The Care Home Decision Makers’ Magazine

UK Care Home News

Podcast 57 - with Reputation - How Online Reviews Can Improve the Resident Experience

How online reviews can boost the resident experience and care business – special podcast

Care homes must take their online reviews seriously.

In our latest podcast we talk to experts Reputation about how to protect and boost your care home’s reputation online.

Tune in here.

It is important that good and bad online reviews are responded to in a timely manner, and that difficult conversations are taken offline.

Having a robust strategy around dealing with online reviews will also help a care home by boosting occupancy and employee morale.

Listen to all our industry-leading podcasts here.


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