Care Home Management

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Vital care homes move in tandem with technology

Cheryl Baird, group director of quality and care, at Orchard Care Homes spoke to Care Home Management about the benefits of digital transformation in care.

She said: “In this digital age, it’s vital that the care sector moves in tandem with the developments now available for health and social care providers. Our migration to 100 per cent digital systems and processes has allowed us increased agility, richer, more actionable care data and more streamlined ways of working. Plus, we have significantly improved our environmental sustainability as an organisation, which we’re extremely passionate about.  

“One of the biggest challenges we faced was converting records from old paper formats to online files, and of course putting training in place to support staff getting to grips with the new systems. Transferring files took some time to complete.

“Our Reconnect Communities – of which we have five within our 23 care homes and more planned – allow us to be able to work closely with people living with dementia in a smaller home-from-home setting. Our colleagues find the range of technologies in the home invaluable – especially when diagnosing pain in those who may find communicating pain difficult.”

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