Recruitment service helps care homes hire people with the right values

Notable Change International (NCI) is a new company offering recruitment support to care homes to ensure managers employ people with the right values as well as having the right skills.

Director Colin Stevenson, who has been offering Reiki healing in care homes for some time, decided to launch NCI after noticing holes in the hiring process.

“There are many good and honest people who are not getting a fair shot at being hired,” he says.  “Perhaps they do poorly at the interview stage or they are losing out to friends of the manager or owners. There can be bias in the recruitment process which can lead to decisions that are wrong for the business.”

Stevenson is called in at the shortlisting stage to help care home owners and managers make a confident final decision. Candidates are asked to complete a 10-minute online profiling questionnaire which identifies their personality traits and whether they are the best fit for the care home.

“Candidate A might have given a great interview and the manager has been wooed by their smile and answers but Candidate C might actually be the best appointment,” says Stevenson. “The profiling exercise can reveal, for example, that one person is more dominant than the others which means they would be harder to manage in the workplace.”

The profiling tool is non-judgemental but it can also reveal whether someone is collaborative, enthusiastic or supportive. Also, how do they respond to criticism, are they dependable and can they work as part of a team?

“Some people hide their talents at interview and do not show positive traits that will enhance a workplace. The profiling can also reveal to employers a personal attribute in someone that they had not thought of but which would be a real asset to the care home.”


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