Researchers outline four remedies for care sector woes

Researchers from King’s Business School are calling for a new deal for health and care employees. They seek a new model of employment, characterised as fair care work, to tackle the challenges to working lives exposed by the COVID-19 pandemic.

The paper Fair Care Work: A post Covid-19 agenda for integrated employment relations in health and social care, explores four key dimensions: pay, outsourcing, training and the position of migrant workers.

The researchers’ proposed new model of employee relations is based on four key principles:

  • Integration – the fragmentation of service delivery has led to the uneven treatment of employees, with consequences for the capacity of the workforce to deliver quality care.
  • Parity of esteem and treatment – the researchers call for a re-evaluation of job worth, with implications for pay rates, and fairer distribution of training resources and opportunities across occupational groups.
  • Compliance – enhanced by broadening the remit of the Care Quality Commission, and other arms-length-bodies like Health Education England, and by the regular government commissioning of monitoring exercises.
  • Collective employee voice – representation by trade unions and professional associations recognised as the basis for industrial citizenship.
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1 comment

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  1. It’s about time that the care sector’s staff had some attention given to them. The care sector has long been seen as the poor cousin in Health Care.

    We need to see LA’s lifting fee rates to allow for Care Workers to be paid in line with NHS pay scales.

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