IT

Residents can keep in touch with families thanks to free offer from technology provider Person Centred Software

Leading care technology provider Person Centred Software has become the latest supplier to offer some of its services to care homes for free to help them care for residents during the COVID-19 lockdown.

It is opening up its Relatives Gateway platform to all UK care homes free of charge to help them maintain communication with families during these unprecedented times.

The technology allows secure social media-style messages and photos to be shared between care home residents and their families. It is also an efficient way for carers to provide wellbeing updates to concerned loved ones.  

In the last month, 2,700 people have used the Relatives Gateway to keep in touch with family members living in care homes.

The technology is currently used by 1,600 UK care homes who have signed up to Person Centred Software’s Mobile Care Monitoring system. However, in response to the escalating COVID-19 situation in the UK, the company is rolling out a free version for any care home to implement.

“Following calls from the government to stop non-urgent contact and protect those most vulnerable, the care sector is facing unprecedented social and operational challenges of lockdown conditions,” says Person Centred Software founder and director Jonathan Papworth.

Jonathan Papworth

“Putting people and personal interaction at the heart of care is vital and it’s important that care home residents who miss out on visits from loved ones stay connected – while families and friends remain updated about the day-to-day wellbeing of their loved ones.”

He adds: “Care homes face significant uplifts in phone calls from concerned family members over the coming months. Our technology provides a window to provision and enables carers to share pictures and messages from the outside world. It’s a way to help free up care time, but importantly can help boost morale during what could be a lengthy and lonely lockdown.”

For more information visit:

personcentredsoftware.com/covid19response or call 01483 357657.

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