Revealed – the best and worst places to receive care

Rutland tops the list of places to offer the best quality care in the UK with Staffordshire offering the worst, according to data from the Care Quality Commission analysed by

In the third year of its CQC summary, says in December 2015, the average amount of care services that were deemed ‘outstanding’ or ‘good’ by the CQC was 88.9%. By December 2016, there had been a significant 9.1% drop in the average quality of care with only 79.8% of care services holding a ‘good’ or ‘outstanding’ rating. Jumping forwards to December 2017, it appears the overall quality of care is back on the rise but there is still a long way to go to be on par with the average quality of care in 2015, with 81.96% services currently having a ‘good’ or ‘outstanding’ CQC rating.

Five Best Counties – Care Quality
Dec-15 Dec-16 Dec-17
Herefordshire Herefordshire Rutland
Warwickshire Worcestershire Herefordshire
Rutland Northamptonshire Worcestershire
Worcestershire Shropshire Cambridgeshire
Cornwall Warwickshire Berkshire

It is good news for people living in Worcestershire and Herefordshire. Over the past three years, they have retained their top five spot for care quality. Rutland currently holds the top spot with 94.4% of services receiving a ‘good’ or ‘outstanding’ rating. It could be argued that Rutland is a slight anomaly as it is such a small county, with only 22 care services. To put this into context the average amount of care services per county is 520.

Five Worst Counties – Care Quality
Dec-15 Dec-16 Dec-17
Isle of Wight West Yorkshire West Yorkshire
West Yorkshire Greater Manchester Merseyside
Oxfordshire Staffordshire Isle of Wight
Leicestershire Northumberland Greater Manchester
East Sussex Isle of Wight Staffordshire

Sadly for people living in the Isle of Wight and West Yorkshire, over the past three years they have remained in the bottom five of the league table. In the past two years, with the exception of the Isle of Wight, all the counties in the bottom of the league table lie in the North of England, with Merseyside, Greater Manchester and West Yorkshire all neighbouring one another.

Care services in Oxfordshire have reason to celebrate as the county has jumped 38 places since 2015 and now lies in a very respectable seventh place. The county has shown a consistent upward trend. From 2015-16 the county went from 45th to 34th place, then jumped a further 27 places over the last 12 months.


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