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Scottish regulator flags up leadership and staffing quality improvements, but resident wellbeing concerns

Standards of resident wellbeing have fallen over the past year in Scotland’s care homes for older people, according to figures from the Care Inspectorate.

Comparing the final quarter of 2020-21 with the same period in 2021-22, the Care Inspectorate Statistical Summary Report for Quarter 4 reveals a 7.3 percentage point drop in the percentage of homes for older people assessed as at least good for resident wellbeing. This takes the percentage to 67.5 per cent at 31 March 22.

However, in terms of leadership and staffing there have been 20 percentage point increases in the percentage of homes rated at least good, comparing March 31, 2022 with the same period in 2021.

On all other measures, the percentages have improved for providers rated at least good, as of the end of 2011-22. Figures for 2020-21 are shown in brackets below:

  • Staffing: 80.1% (60.2)
  • Leadership: 77.1% (57.1)
  • Planning: 75% (75%)
  • Quality of environment: 81.9% (64.2%)

At the end of March, 2022, the Care Inspectorate registers 799 care homes for older people, a fall of seven compared to a year earlier. Some 607 of these homes (76%) are in private ownership.   

Across all measures, local authority run homes score highest for at least good ratings. During the quarter to March 31 2022, the regulator received 2,374 complaints about older people’s care homes, of which 414 were investigated.

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