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Scottish regulator outlines visiting expectations

The Scottish regulator, Care Inspectorate, has set out its expectation that every care home to facilitate visiting and implement Scottish Government visiting guidance, Open with Care

This comes as Scottish care homes were criticised in the Scottish parliament for not following Government guidance on visiting.

The regulator says: “Separation from loved ones has been difficult and traumatic for residents and families and many have struggled to connect virtually, particularly those living with dementia.

“Meaningful contact must be included in personal plans.”

Homes are reminded that essential visiting, such as at end of life, is in addition to routine visiting, which must be in place and supported by all care homes.

Open with Care guidance provides advice on balancing rights with safety and gives guidance on good practice, infection prevention and control and testing of visitors.

Care homes which have difficulty implementing the guidance should contact their inspector for support and assistance.

Helpful resources include:

Scottish Government guidance: Open with Care

Scottish Government webinar: Implementing the guidance

Scottish Government guidance: Supplementary guidance

Care Inspectorate website information: COVID-19

Tide visiting guidance


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