Staffing quality brings down Scottish care home performance

Demonstrating staffing quality is the biggest concern for Scottish care homes, with only 63.1 per cent of homes rated at least good by the regulator on that measure. This compares to 83.7 per cent of homes a year ago – that’s a fall of over 20 percentage points in 12 months.

However, according to the latest statistical summary report from the Care Inspectorate, care homes scored worse for the quality of their management and leadership in the first quarter, with only 61.8 per cent of homes rated at least ‘Good’ on that measure. This represents a fall of 18.1 percentage points on the previous year.

At the end of first quarter of 2019-20, the regulator’s analysis shows that there are 825 care homes for older people in Scotland, of which 74.3 per cent are privately-owned. This represents a net loss of seven homes compared to the end of the first quarter in 2018-19.  During the quarter, the inspector received 531 complaints about care homes for older people, a rise of 7 per cent on the previous year.

Currently, the sector’s strongest inspection measure is planning, with 75.9 per cent of homes rated at least ‘Good’.

View CHM’s exclusive analysis of performance trends in Scotland’s care homes for older people.

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