Technology revolutionising service at Optivo care homes

Housing association Optivo is revolutionising services at its care homes with a new digital care management tool that hooks up to computers and smartphones.

Called Nourish, the technology allows staff to record every aspect of each resident’s care plan at their residences in Ealing, London.

Data regarding everything from activities and interactions to food and fluid intake can be inputted. And alerts are sent if there are any changes – such as weight loss.

Optivo is one of the first housing associations to adopt this technology and it is hoped that if it proves a success, it can be rolled out in other schemes – including extra care and sheltered accommodation.

Keith Comley, care training and quality assurance manager at Optivo, said: “This system replaces the 293 ring binders, one for each resident, which used to record care plans and daily routines.

“It enables colleagues to input all checks digitally, which allows significantly more information to be recorded than the old fashioned paper-based system. We can input what activities a resident has been doing, through to what they have been eating and drinking. Every aspect of their care plan can be fully documented.”

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