The Daily Sparkle scoops CHM’s top award for customer service

Care Home Management is delighted to announce that the winner of our first ever Readers’ Award is The Daily Sparkle.

And, runner-up position goes to Immigration and Nationality Services (IANS) Group.

Readers of Care Home Management magazine, supported by our editorial panel, were invited to vote for the supplier who, in their opinion, offers exemplary customer service.

One reader said of The Daily Sparkle: “The Daily Sparkle inspire and support our home. It helps us create moments for our residents and give the staff the knowledge to be able to discuss things that have happened in the past. Its not just about the activity coordinators delivering activities it supports a whole home approach from the housekeeper to the careers. It allows the residents to be in their happy place and gives us the opportunity to have a stronger connection with them.”

And, of IANS: “Within three months of first making contact with IANS our first five nurses had arrived. They are fabulous nurses and we are now in a position of zero agency usage. We already have a second group of overseas nurses in the pipeline to ensure that going forward our nursing requirements are fully met and the quality and consistency of nursing care we can offer in our homes is maintained.”

Certificates are on their way to our two winners, with more information on the companies to come in the November issue of Care Home Management.

Congratulations to all the teams at The Daily Sparkle and IANS.

Facebooktwitterredditpinterestlinkedinmail
[pro_ad_display_adzone id=489]

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

By continuing to browse or by clicking "Accept All Cookies" you agree to the storing of first and third-party cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Cookie Policy
Cookie Settings
Decline All
Accept All Cookies
By continuing to browse or by clicking "Accept All Cookies" you agree to the storing of first and third-party cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Cookie Policy
Cookie Settings
Decline All
Accept All Cookies
Cookie Settings
STAY UPDATED!
Thank you for visiting CHMonline.co.uk, the website for the leading magazine for care home managers, operators and directors. If you would like to receive the digital edition and/or the editor's regular newsletters via email please subscribe here.
Are you a care home staff member or operator?
Terms: Care Home Management (S&A Publishing) may use the information you provide on this form to get in touch with you with relevant industry news and promotions. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us. We will treat your information with respect. For more information please view our privacy policy.
By submitting this form you agree to the terms.
SUBSCRIBE