Care Home Management

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care home resident and nurse | Guidance on Care Homes

Think quick wins to impress CQC, says top care lawyer

Quick wins are available to improve the lives of residents and impress the CQC at the same time.

This is the message from Hempsons’ partner Philippa Doyle in a special feature for Care Home Management.

Read the full article here.

Listen to the debate on our latest podcast here.

In the article Doyle says providers need to ensure they read the Fundamental Standards and tailor their service to meet those standards.

Philippa Doyle

She discusses The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and how the regulations that deal with the Fundamental Standards are straight forward to follow.

“You may find lots of quick wins that will give you a warm fuzzy glow amongst all the doom and gloom of Covid,” said Doyle.

Among the key regs to read are:

  • Person Centred Care (9)
    • Dignity and Respect (10)
    • Need for Consent (11)
    • Safe Care and treatment (12)
    • Safeguarding (13)
    • Meeting nutritional and hydration needs (14)
    • Premises and equipment (15)
    • Complaints (16)
    • Good governance (17)
    • Staffing (18)
    • Fit and proper persons employed (19)
    • Duty of Candour (20)
    • Display of performance assessments (20A)

“If you’re going to start anywhere, start with Person Centred-Care (PCC). The people you support, their families and the CQC will love you for it,” said Doyle.  “Focussing on PCC can help change the whole culture of an organisation and give somewhere a new feel and lease of life.”

Read the full article here.

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