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Care homes urged to sign up to new Veteran Friendly accreditation

The Veteran Friendly Framework (VFF) is a new accreditation service for care homes who care for armed forces’ veterans.  

The VFF will offer training and resources to assess and improve care home services for veterans. Care providers must meet eight standards to complete their accreditation. These include noting armed forces status within care plans; addressing social isolation; and signposting to support services.

Out of 15,000 care homes in England, only 20 offer specialist support to those who served in the armed forces and their partners. Yet, according to VFF, there are over 26,500 armed forces veterans living in care homes.

Following a pilot, ten care homes are now VFF-approved with a further 20 in the process of gaining accreditation.  

Royal British Legion Director General Charles Byrne said: “Most veterans are cared for in civilian homes that in some cases, may not fully understand their social, emotional or physical needs. The exciting potential of this project is to raise the standards of care received by all members of the Armed Forces community living in all care homes.”

Any care homes interested in receiving more information about the VFF can visit, email or call 07435 326070.

An accompanying video, which you are free to host, can be downloaded here:

In 2023, Remembrance Sunday is on November 12.

The VFF is a collaboration between armed forces charities Royal Star & Garter, the Royal British Legion and the NHS Veterans Covenant Healthcare Alliance with funding support from the Armed Forces Covenant Fund Trust.


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