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Video meeting and online stocktake management platforms soar during COVID

Lockdown has transformed homes’ use of technology, in particular video meeting platforms, and online stocktake management software.

Key increases were also seen in e-learning and access to secure email, a report by Digital Social Care has revealed.

Use of video meeting platforms more than tripled during lockdown, from use in 27 per cent of homes pre-COVID to 92 post-lock down, while over the same period homes’ doubled their use of stocktaking software, up from 14 to 29 percentage points.

Use of e-learning increased by 14 percentage points to use in 90 per cent of homes and access to secure email by 12 percentage points, to 80 per cent of homes.

The smallest increases in tech use were seen in the areas of digital rostering software, up only 1 percentage point to 52 per cent of homes and use of online recruitment facilities, which was up 6 percentage points.

In descending order of percentage point change, use of tech is as follows:

 Pre COVID
% use in homes
Post COVID
% use in homes
% point change
Video meeting platforms279265
Online stocktake management142915
Online training/e-learning769014
Access to secure email688012
Digital medication management273710
Social media apps62708
Staff management systems54606
Digital care planning software47536
Online recruitment facilities66715
Digital rostering systems51521

The research also looks at respondents’ use of cyber security and awareness of the Data Security and Protection Toolkit.

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