Care Home Management

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Have your say on mandatory visiting in care homes

DHSC is running a consultation about mandatory visiting rules in care homes.

The intention is to legislate to protect visiting as a fundamental standard across CQC-registered settings so that no one is denied reasonable access to visitors while they are resident in a care home, hospice or healthcare service provider.

The consultation seeks views on the effect of mandatory visiting on residents and service provides. Issues for consideration include:  

  • added pressure on residents to accept visitors who they do not want to see, or at times they do not want to see visitors
  • if a resident is ill or unhappy, this may be noticed sooner as visiting friends and family may recognise if something is wrong earlier than staff would
  • care homes would need to employ more staff to safely accommodate more visitors
  • care homes would feel more confident about allowing visiting in difficult situations, such as an outbreak of an infectious disease.

DHSC infection prevention and control guidance on visiting arrangements in care homes already makes clear that all care homes in England are expected to facilitate visits and to do so in a risk-managed way. 

Responses can be made via the online survey, which is open until 11:59pm on 16 August 2023.

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