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TLC achieves global first in wellbeing accreditation

TLC Care has achieved platinum accreditation on the new Investors in People Wellbeing Framework, becoming the first workplace in any industry in the world to achieve the highest available grade.

Homes were praised for being completely agency-free, with a host of wellbeing initiatives, training and development opportunities contributing to impressive staff retention, low levels of absence, and progression opportunities.

The Investors in People ‘We Invest in Wellbeing’ framework identifies platinum organisations as those that are high performing across their practice – including actively improving people’s health and wellbeing, and encouraging a positive workplace culture.

The care provider, which operates nine homes in North London, Hertfordshire, Surrey and Cambridge, also retained its Platinum Investors in People accreditation after first achieving the mark in 2020, and also achieved Hospitality Assured World Class status in a hat trick of accreditations. Pictured above is TLC home Kailash Manor in Pinner.

As part of its Wellness Framework, TLC Care works with its team members to set individual 30-day wellness plans focussing on healthy eating, exercise, sleep, engaging with nature and spending time with family and friends.

Additionally, 30 Mental Health First Aiders (MHFA) are available to discuss mental health and promote good work-life balance for all employees. All homes also operate a ‘support cupboard’ allowing team members to pick up essentials such as hygiene products and tinned food to take home.

The assessment was part of the initial pilot process for Investors in People’s refreshed We Invest in Wellbeing standard, which will be formally launched later in the year.

Paul Devoy, CEO of Investors in People, said: “TLC … understand the value of putting employee wellbeing at the heart of their people strategy.”

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